Managing Director of Kenya Ports Authority (KPA) Capt. William Ruto has actively engaged customers and stakeholders in the transit markets to promote awareness and adoption of the Authority’s online payment platform, Kargo pay.
Currently in Rwanda after a successful visit to Uganda last week, Capt. Ruto is on a mission to educate customers on the benefits of the digital payment system, which was launched in July last year following the discontinuation of credit sales by KPA.
In response to the shift towards cash sales, KPA developed an automated tool to assist credit customers in accessing funds electronically from their accounts at any time, ensuring seamless settlement of port charges even outside of traditional banking hours.
The Kargo pay application, introduced in Kenya in mid-August 2023, has now been extended to Uganda and Rwanda, marking a significant milestone in the modernization of payment processes within the region.
One of the key advantages of Kargo pay highlighted by Capt. Ruto is its ability to improve the accuracy and timeliness of collections by enabling customers to make direct payments from their bank accounts 24/7 as soon as invoices are issued.
This shift towards digital payments not only streamlines transactions but also enhances efficiency and transparency in port operations, benefitting both customers and the Kenya Ports Authority.
Capt. Ruto’s ongoing sensitization efforts underscore KPA’s commitment to leveraging technology to enhance service delivery and promote financial inclusivity in the East African transit markets. The positive reception of Kargo pay in Kenya, Uganda, and Rwanda signals a promising future for digital payment solutions in the region’s maritime industry.
