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              Africa: Launch of PAPSSCARD Marks Major Leap Toward Financial Sovereignty and Intra-Continental Trade Integration

              Africa: Launch of PAPSSCARD Marks Major Leap Toward Financial Sovereignty and Intra-Continental Trade Integration

              Africa: Nigeria, Egypt Top $95 Billion Remittance Surge, Unlocking New Investment Frontiers

              Africa: Nigeria, Egypt Top $95 Billion Remittance Surge, Unlocking New Investment Frontiers

              Nigeria: Customs Integrates CBN, FIRS, Banks into B’Odogwu Platform to Digitize Trade Efficiency

              Nigeria: Customs Integrates CBN, FIRS, Banks into B’Odogwu Platform to Digitize Trade Efficiency

              Africa: Nigeria Ascends Global Customs Leadership as CGC Adeniyi Becomes WCO Council Chair

              Africa: Nigeria Ascends Global Customs Leadership as CGC Adeniyi Becomes WCO Council Chair

              Kampala Road Works: Kigenyi urges safety, order

              Kampala Road Works: Kigenyi urges safety, order

              Kenya secures EBRD African hub

              Kenya secures EBRD African hub

              Nigeria, Rwanda sign double taxation treaty

              Nigeria, Rwanda sign double taxation treaty

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              • FEATURES
                Meet Sidi Ould Tah: Newly President of African Development Bank Group

                Meet Sidi Ould Tah: Newly President of African Development Bank Group

                Meet the newly appointed executives steering NNPC Limited

                Meet the newly appointed executives steering NNPC Limited

                Meet Netumbo Nandi-Ndaitwah: Namibia’s First Female President

                Meet Netumbo Nandi-Ndaitwah: Namibia’s First Female President

                Meet Haruna Iddrisu: The Politician, Lawyer, and Latest  Minister of Ghana’s Ministry of Education

                Meet Haruna Iddrisu: The Politician, Lawyer, and Latest  Minister of Ghana’s Ministry of Education

                Meet Agnes Naa Momo Lartey: The Minister Designate for the Ministry of Gender, Children and Social Protection in Ghana

                Meet Agnes Naa Momo Lartey: The Minister Designate for the Ministry of Gender, Children and Social Protection in Ghana

                Meet Justina Nelson: A Banking Visionary and Strategic Leader Who Takes Over MIIF as Acting Chief Executive Officer

                Meet Justina Nelson: A Banking Visionary and Strategic Leader Who Takes Over MIIF as Acting Chief Executive Officer

                Meet Nigeria’s Newly Nominated Ministers

                Meet Nigeria’s Newly Nominated Ministers

                Nigeria’s $5 billion FLNG project gets Presidential endorsement

                FULL TEXT: President of Nigeria 2024 Independence Day speech

                Trending Tags

                • DIGITAL ECONOMY
                  Tanzania signs deal with Cuban firm to enlarge TBPL

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                  Meet Netumbo Nandi-Ndaitwah: Namibia’s First Female President

                  Namibia: President Nandi-Ndaitwah unveils new cabinet

                  Kenya: Ministry of Health outlines SHA compliance measures

                  Kenya: Ministry of Health outlines SHA compliance measures

                  South Africa: Durban Port to expand vehicle terminal

                  South Africa: Durban Port to expand vehicle terminal

                  Botswana, Türkiye aim for stronger ties

                  Botswana, Türkiye aim for stronger ties

                  Nigeria to host 2025 Afreximbank annual meetings

                  Nigeria to host 2025 Afreximbank annual meetings

                  Ghana:Adjei reaffirms commitment to expanding urban water supply

                  Ghana:Adjei reaffirms commitment to expanding urban water supply

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                  Mahama reaffirms commitment to economic stability

                  Kenya Government Embarks on County Industrialization Initiative to Boost Trade and Employment

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                  • INTERVIEW
                    Botswana Stock Exchange’s Strategic moves to attract foreign investors: Insights from CEO ; Kopano Bolokwe

                    Botswana Stock Exchange’s Strategic moves to attract foreign investors: Insights from CEO ; Kopano Bolokwe

                    Transforming Botswana’s Public Service: Gaone Manzini on Leadership, Integrity, and Vision for the Future

                    Transforming Botswana’s Public Service: Gaone Manzini on Leadership, Integrity, and Vision for the Future

                    White House Welcomes Kenya William Ruto for First African State Visit

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                    Ghana’s registra department: driving digitization for effecient services

                    Ghana’s registrar department: driving digitization for efficient services

                    Nigerian’s First Lady Aisha Buhari in Talks on Plans After Husband’s Presidency

                    Nigerian’s First Lady Aisha Buhari in Talks on Plans After Husband’s Presidency

                    Cedi expected to end 2020 with less than 5% depreciation to dollar Says Expert

                    Cedi expected to end 2020 with less than 5% depreciation to dollar Says Expert

                    “Citizen Gate is Designed to bring the government closer to the people”- Mr. Toba Otusanya, DG, Lagos State Office of Transformation, Creativity & Innovation

                    “Citizen Gate is Designed to bring the government closer to the people”- Mr. Toba Otusanya, DG, Lagos State Office of Transformation, Creativity & Innovation

                    I cherish and treasure my reputation for probity and accountability,– Dr. Babatunde Ajibade, SAN

                    I cherish and treasure my reputation for probity and accountability,– Dr. Babatunde Ajibade, SAN

                    Trending Tags

                    • EVENTS
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                      Ghana: Vice President Bawumia launches Credit Scoring System

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                      FAAN MD Olubunmi Oluwaseun Kuku has emerged as Public Sector Global CEO of the Week

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                      Sam Shivute, Commissioner General, Namibia Revenue Agency has Emerged as Public Sector Global CEO of the Week

                      Sam Shivute, Commissioner General, Namibia Revenue Agency has Emerged as Public Sector Global CEO of the Week

                      Ms. Hapiloe Sello, Chief Executive Officer, South African National Parks has Emerged as Public Sector Global CEO of the Week

                      Ms. Hapiloe Sello, Chief Executive Officer, South African National Parks has Emerged as Public Sector Global CEO of the Week

                      Dr. Douglas Letsholathebe, Minister of Education and Skills Development, Botswana has Emerged as Public Sector Global Minister of the Week

                      Dr. Douglas Letsholathebe, Minister of Education and Skills Development, Botswana has Emerged as Public Sector Global Minister of the Week

                      Bashir Adewale Adeniyi MFR, Comptroller General, Nigeria Customs Service has Emerged as Public Sector Global CEO of the Week

                      Bashir Adewale Adeniyi MFR, Comptroller General, Nigeria Customs Service has Emerged as Public Sector Global CEO of the Week

                      Ms. Latifa Mohamed Hamis, Director General, Tanzania Trade Development Authority, has Emerged as Public Sector Global CEO of the Week

                      Ms. Latifa Mohamed Hamis, Director General, Tanzania Trade Development Authority, has Emerged as Public Sector Global CEO of the Week

                      The Minister of Health, Morocco, Hon. Khalid Ait Taleb has Emerged as Public Sector Global Minister of the Week

                      The Minister of Health, Morocco, Hon. Khalid Ait Taleb has Emerged as Public Sector Global Minister of the Week

                      Esther Ngari Emerges Public Sector Global ‘CEO of the Week’

                      Esther Ngari Emerges Public Sector Global ‘CEO of the Week’

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                      Home Featured

                      Sanction Erring Service Providers, Stakeholders Urge NCC

                      Public Sector Global by Public Sector Global
                      May 4, 2018
                      in Featured, NEWS
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                      As part of efforts to stem the tide of insecurity and fraudulent activities in the country, stakeholders in Bauchi State have called on the Nigeria Communications Commission (NCC) to sanction erring service providers.

                      This comes as the NCC is poised to ensure the protection of telecom consumers from market exploitation and empowering them to make rational and informed decision when making choices of services.

                      At the 93rd edition of the Consumer Outreach programme with the theme: “Information & Education as a Catalyst for consumer protection” held on Thursday in Bauchi, the stakeholders lamented that the activities of some service providers are becoming worrisome because there is no law to regulate their actions.

                      The outreach is geared towards bringing together telecom consumers in the urban areas with network operators and regulator (NCC) to discuss, proffer solutions to consumer-related issues, and ensure they have value for money through effective service delivery.

                      The Consumer Outreach programme drew participants which include security agents, traditional and religious leaders, politicians, government officials and members of the public and the aim was to educate telecom consumers on contemporary issues and generating interest which will serve as a feedback mechanism for the commission.

                      Speaking during the programme, the Deputy Commandant of the Nigerian Security and Civil Defence Corps (NSCDC) Okoh Phillip decried the spate of kidnapping, robbery, fraud and other social vices in the country as a result of unsolicited text messages, adverts and unregistered phone numbers.

                      According to him, “Some of high profile kidnappings, robbery and other fraudulent activities are carried out by some persons who use phones with unregistered numbers. Many people have fallen prey to this numbers, calling on them to trace their movements, accounts and their activities.

                      “Not everyone is lucky to escape these traps. It is so bad that these persons are good in mimicking people’s voices. They can also send unsolicited messages to people’s phones asking them to verify their BVN numbers, account numbers and so on. We want NCC to monitor and sanction these illegal service providers.”

                      A traditional leader in the state, Haruna Umar, complained about the spate of unsolicited messages to people’s phones, asking them of certain details about their activities, stressing that the NCC should established an office in the state where they can register their complaints.

                      In her opening remarks, the Director, Consumer Affairs Bureau of the Commission, Felcia Onweuegbuchulam, said NCC was poised to ensure protection of telecom consumers from market exploitation and empowering them to make rational and informed decision when making choices of services.

                      The director said this is one of the cardinal objectives of the commission, adding that telecom consumers are the target beneficiaries of their activities.

                      According to her, such activities make telecom consumers enjoy primary focus in getting quality service, value for money spent, timely and fair redress of complaints and protection from unwholesome practices of some service providers.

                      Onweuegbuchulam said that the forum seeks to educate telecom consumers and other stakeholders on contemporary issues generating interest in the industry, as it also serves as a feedback mechanism for the commission in making regulatory intervention for the benefit of the consumer, service provider, and the industry as a whole.

                      The director explained that the commission has developed series of initiatives with the main goal of empowering consumers with appropriate information to not only protect their rights, but their choices and provide them with value for money.

                      She expressed optimism that each service provider will demonstrate clearly to esteem consumers of telecom services the various initiatives put in place to inform, protect and educate the consumers of their services.

                      In the same vein, a Deputy Director of the Commission, Isma’il Adedigba, said that consumers must accord basic rights such as right to be heard, right to be educated, right to redress, as well as right to safety.

                      Adedigba recalled that the commission had last year stepped up programmes aimed at empowering and protecting telecom consumers with focus on key drivers.

                      He gave such key drives as awareness on the 622-toll free line to lodge complaints to NCC and the 2442 short code to stop unsolicited messages with great emphasis on quality of service improvement.

                      Tags: ErringNCCProvidersSanctionServiceStakeholders
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